Australian Privacy Compliance

Privacy Policy

DigiKnowHow Australia is committed to protecting your personal information and complying with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

Effective Date: January 1, 2026  |  Standards: Privacy Act 1988 (Cth) & APPs

1. Information We Collect

When you interact with DigiKnowHow Australia via website forms, audit strategy requests, or direct consultation inquiries, we may collect the following information:

  • Contact Details: Your name, business email address, phone / mobile number, and organisation name.
  • Commercial Details: Website URL, target advertising budgets in AUD, project scope requirements, and business objectives.
  • Technical Analytics: IP address, device type, browser specifications, and referral traffic data collected via privacy-compliant cookies.

2. How We Use Your Information

The information collected is used exclusively for legitimate business purposes:

  • Preparing custom Australian digital marketing proposals, website audits, and performance strategies.
  • Communicating with you regarding scheduled strategy consultations and project execution updates.
  • Optimising website loading speeds, usability, and technical performance for Australian users.

3. Australian Privacy Principles (APPs) Compliance

DigiKnowHow Australia manages personal information strictly in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). We take all reasonable steps to ensure data is accurate, up to date, complete, and protected against loss, unauthorised access, or misuse.

4. Data Security & Storage

We enforce SSL encryption, restricted role-based access, and enterprise firewalls. We do not sell, rent, or disclose personal customer data to third-party marketing brokers under any circumstances.

5. Access & Correction Requests

Under the Privacy Act 1988 (Cth), you have the right to request access to the personal information we hold about you and to request corrections if the data is inaccurate or outdated.

6. Contacting Our Australian Privacy Officer

To request access, request data deletion, or ask questions regarding this policy, please contact our Australian Privacy Officer:
📧 Email: [email protected]
📞 Phone: +61 2 8000 9020
📍 Sydney Hub: Level 21, 201 Sussex St, Sydney NSW 2000
📍 Melbourne Hub: Level 14, 330 Collins St, Melbourne VIC 3000