Terms & Conditions

Effective Date: January 1, 2026  |  Jurisdiction: Australia (NSW & VIC)

1. Acceptance of Service Terms

By accessing or utilizing the services of DigiKnowHow Australia ("Company", "We", "Us", or "Our"), you ("Client", "User") agree to be bound by these Terms & Conditions. These terms govern all service deliverables, custom web developments, PPC campaign management, Google Australia SEO, social media marketing, and business tool software integrations.

2. Scope of Australian Digital Services

DigiKnowHow Australia provides performance marketing, website engineering, search engine optimization, and e-commerce scaling solutions outlined in specific statement of work (SOW) documents or package subscriptions.

• PPC & Media Buying: Client ad budgets spent directly on Google Ads, Meta Ads, or YouTube Ads are billed in AUD and managed separately from DigiKnowHow Australia service fees.
• Google.com.au SEO: While DigiKnowHow Australia utilizes industry-best white-hat SEO strategies, organic search positions are governed by search engine algorithms and competitive dynamics.
• Web Engineering Deliverables: Website source code, Shopify / OpenCart themes, and software modules will be delivered according to agreed project milestone schedules.

3. Intellectual Property Rights

Upon receipt of full payment for completed projects, the Client retains ownership of custom website assets, graphic designs, and brand copy developed specifically for their account. DigiKnowHow Australia retains ownership of proprietary software frameworks, pre-existing developer libraries, and general reusable code utilities.

4. Invoicing, Currency & Australian Consumer Law

All invoices are issued in Australian Dollars (AUD). Invoices are payable upon receipt or according to scheduled milestone plans. Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on the Client by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

5. Confidentiality & Non-Disclosure

DigiKnowHow Australia agrees to keep strictly confidential all proprietary business data, customer records, software access keys, and trade secrets provided by the Client. We enforce stringent internal data security protocols to prevent unauthorized access or distribution of sensitive information.

6. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. The parties irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.

7. Contact Information

If you have questions regarding these Terms & Conditions, please contact our Australian legal team at:
📧 Email: [email protected]
📞 Phone: +61 2 8000 9020
📍 Sydney Hub: Level 21, 201 Sussex St, Sydney NSW 2000
📍 Melbourne Hub: Level 14, 330 Collins St, Melbourne VIC 3000