Frequently Asked Questions

Common myths

1. Does my small business need a website?
   Yes! Every business needs a professionally built website for better customer engagement.
2. I didn't felt any need to have a website till date.
   A research shows that 81% of people research a business or service on the internet prior to making a purchase decision.
3. I don't have any coding knowledge to build a website.
   It is very easy to build a website. You don't require any coding or technical skills to make a website.
4. How will a website help my customers?
   Website can be available 24/7/365 which is of great convenience.
5. I am running a local business, so I focus on offline marketing within the city.
   Internet is where your customers are,a business should always ensure to create an omnichannel presence.
6. It’s better to advertise on Facebook or Google rather than having a website.
   A good website instantly boosts your credibility as a legitimate business.
7. I need to hire an extra staff to manage the website.
   Website actually optimises staff efficiency by providing answers to common customer questions & inquiries.
8. Website creation takes a lot of time & money
   You can create a website with us at a much less cost & time.

General

1. What is Makemystore?
   Makemystore is a SaaS-based content driven website solution provider completely focused on delivering end-to-end websites. We completely take care of your website building starting from its development till its hosting.
2. Why is it important to have a website?
   When a customer wants to strike the chord with service providers, it is mainly through websites.
3. What kind of features I get in my website?
   Avail a host of features like complimentary site setup, site hosting, SSL certificate, design templates, SEO, user-friendly content etc. & many more.
4. What will be the design for my website be like?
   You can choose from our certain pre-defined designs. Any specific design layout requirement can be considered as a part of the scope of work.
5. Do you provide Mobile apps as well?
   Yes! We offer both Android & iOS fully optmised hybrid mobile apps.
6. Will you make my mobile apps live in the Playstore & Appstore?
   Yes! We publish apps on playstore and appstore.
7. What kind of support do you provide in creating a website?
   We assist you in your entire journey - from building your website to providing additional marketing services.
8. Do you have the content for the website or will content creation be a part of the scope of work?
   We offer specialized content as per your business domain.
9. Who or how you will be managing the website upkeep?
   Our team will be managing the website upkeep & it’s maintenance.
10. Does your solution support integration of third-party plugins?
    You can let us know the plugin name & our team will let you know the feasibility.
11. Can I migrate my existing website?
    You can email us the website URL & our team will assist you.
12. >How fast I can make the website live?
    Generally, the minimum duration for setting up the website is 2 weeks post-signup.
13. Do I need to purchase domain name?
    Yes! You can purchase a domain on your own.
14. Can I host the website on my own domain?
    Yes! Your own domain is a great way to promote your business and create a professional online impression.
15. Do you provide SSL certificate for my website?
    Yes! We offer free SSL certificate built with 2048 bit encryption. 
    
    

Marketing

1. How do I promote my website?
   Ans
2. What kind of Marketing support I get from you?
   Ans
3. What is SEO?
   Ans
4. What is Digital Marketing?
   Ans
5. Can you help us with creatives for our social media marketing?
   Yes! We can consider it as an add-on service in your existing subscription.
6. Do I have access to reports analytics?
   Ans
7. Can I send browser notifications to my users?
   Ans
8. Can I use some low-cost or free marketing tools for attracting visitor traffic?
   Ans

Technology

1. What kind of hosting & scalability do you provide?
   Makemystore provides a complete reliable hosting for your website, with more than 99.9% uptime and uninterrupted service.
   
   
2. Can I host the website at my own server?
   Website hosting & scalability will be taken care at Makemystore end.
3. What kind of assurance on website's speed will be given by makemystore?
   Our auto scalable solution enables blazing fast performance for your website.
4. From which email id does the system generated emails go - eg: [email protected] or makemystore email id?
   Email to your customers will be sent through your registered email id..
5. How secure will my customers information be?
   Makemystore comply with stringent security measures which keeps your customer information safe. Sensitive information like passwords, inquiries etc. are stored using a strong one-way encryption.
6. Does the system take back up of my website data?
   Yes! Data backup is frequently done after a specified duration .

Support

1. Do you provide phone/email?
   For any support related queries you can reach out to us at [email protected] or
2. What kind of assistance I get in case of a downtime?
   In case of a downtime, just email us at [email protected] with subject as "Downtime". Our team will provide you the requisite compensation for the same.